Wolves Connect FAQ

Wolves Connect General Questions

Q: I cannot log into Wolves Connect, what do I do?

Use your WCSU credentials to log in. Try a different browser or refresh the page. If you are still unable to log in, please email csi@wcsu.edu.

Q: Why can’t I update my club/organization?

All club presidents have organization administration rights to update/change their club. If you are an e-board member of this club, you can gain these administration rights (if needed and approved by the president) by the president making the changes or contacting CSI at csi@wcsu.edu.

Q: How can I find clubs I am interested in joining?

Finding organizations is simple in Wolves Connect!

To search for existing organizations, navigate to the Organizations tab in the toolbar at the top of your site when you log in. You will be shown all organizations by default. From this list, you can search for an organization by name using the search feature. If you aren’t sure of the exact organization you are looking for, you can also explore organizations by Organization Category. All clubs are advised to add as many categories to their page, so that students can find a club that have their interests.

Q: How do I find the contact information for a club?

Navigate to the Organizations tab in the toolbar at the top of your site when you log in. You will be shown all organizations by default. Select the club you’re interested. From here, click on the ‘contact’ button on the right and you’ll be able to send the club a message. You can also join the club by clicking “join”.

Q: What is an Event Pass? And how do I access my event pass?

Similar to the mobile boarding passes used on airlines, every user is provided a secure unique mobile Event Pass for check-in at events. As you show up to events, pull up your Event Pass and the event organizer can scan you in. This automatically connects to your account to ensure you’re assigned participation for the event.

Where is my event pass located? You can find your Event Pass by accessing your User Drawer in the top right of the screen by clicking on your name or initial. An “Event Pass” option will appear and be available for you to access at any time. We suggest downloading the event pass to your phone and add it to your “wallet” for future use to check into on campus events.

Q: How can I get more students to attend my club’s events?

When creating an event, be sure to add categories to your event. Here are some categories: free food, community service, music, free, etc. These categories allow students to find events that interest them.

Event Categories are customizable tags on events that can be used to filter the Event Directory. When an administrator creates an event category, they can identify if the category should be assignable by anyone on campus or if its use should be restricted to administrators. If an event category is not restricted, it can be assigned to the event as part of the event submission or change request process.

Visit: Assigning an Event Category to an Existing Event