Frequently Asked Questions
I'm a new faculty member, what do I need to help get set up?
I forgot my Banner PIN, how do I get it back?
I'm locked out of Banner, what do I do?
The computer says that my account is locked contact University Computing, what do I do?
Why can't I logon to WebCT?
Why can't I login to ResNet?
Why can't I access some/all of the network drives?
Why can't I access the common area disk drives?
Why am I getting all of this SPAM?
Why can't I enter my student's grades on WebCT?
Why can't I click on a URL link in WestConn Email?
How do I get myself/him/her on a distribution list?
What do I do if I'm having problems with my telephone?
Why can't I logon to the wireless network?
Where do I request ScanTron forms?
Where can I download faculty software request forms?
Where do I sign up for a training class?
Why can't I register for classes on-line?
What do I do if the professor before me forgot to log off?
My printer is out of ink, what do I do?
What do I do if Lotus Notes asks me about a certificate?