Frequently Asked Questions

Last updated: May 8, 2014

 

Technology Frequently Asked Questions


Who should attend the June Orientation program?
All students who are new to Western (Freshmen, Transfer, Commuters, etc.), and their parents.  Students arrive at 6 p.m. for the evening session and preferably stay overnight (cost $35).  Parents join them on day two of the program. 

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Is June Orientation required?
Yes, it is.  This is the time when you get ready for life at Western, the time you finalize your class registration, get your parking decal, and your ID card.  You will meet some of your faculty and fellow students in your major, and attend fun programs and invaluable workshops that will help you make your experience at Western even more rewarding.  Do not miss orientation if at all possible!

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I am a transfer student.  Do I really need to attend June Orientation?
The short answer is yes, we definitely recommend you do.  Here is the long answer: as a transfer student you should already have your class schedule, your ID, your computer and email accounts.  And having been a college student before, you may think you already know a lot and don’t need to go.  However, at Western orientation is about more than that.  The evening program on day one connects you with other students.  You talk with orientation leaders and students from several student organizations to learn more about what student life and the culture on campus is like, how to get involved and get connected.  You eat pizza together, watch a comedian, and play Bingo.  Then you sleep in the dorm (the cost is $35) and have breakfast in the morning.  All  of that is meant to help you make friends and get excited about coming to Western.  The program in the morning continues these activities, then includes a short welcome by the president and dean of your school, and an academic program where you may learn more about your chosen major (different departments handle this section differently).  Lunch afterwards in the cafeteria may help you meet more of your faculty and fellow students.  And afternoon workshops are geared toward specific topics like financial aid or housing.

We are not forcing you to attend but we sincerely believe that orientation will be beneficial and fun for all new students at Western - commuter, resident, transfer, and non-traditional alike.

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I am a Commuter.  Should I still attend the Overnight Orientation?
Absolutely!  The Overnight Orientation is not meant to be a residential experience but rather one for you to make friends and get connected early on in your Western experience.  What better way to really connect with a group of other students who are new to Western than to attend a few fun programs together and spend the night in a residence hall?  Last year's overnight students became good friends and headed to many of the day 2 programs together.   

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When and Where is June Orientation?
Orientation in June 2014 is scheduled for Sunday, June 22 through Thursday, June 26.  For all students orientation is a two-day program that starts at 6 p.m. in Newbury Hall and will continue to approximately
2:30 p.m. the following day.

Sun/Mon, June 22-23, 2014

Ancell School of Business

Mon/Tue, June 23-24, 2014

School of Professional Studies and
School of Visual and Performing Arts

Tue/Wed, June 24-25, 2014

Macricostas School of Arts and Sciences – Majors

Wed/Thu, June 25-26, 2014

Macricostas School of Arts and Sciences – Undeclared/Exploratory Studies
Preferred day for "Alternate Day" students

Orientation check-in for parents is held on the Midtown Quad or the Berkshire Gym in case of rain (park in the 5th Avenue Parking Garage for easy access).  Signs will guide you to the correct location.  Orientation concludes around 2:30 p.m.  Most offices will remain open until 4 or 4:30 p.m.

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How do I register for June Orientation?
Please complete the registration form on-line, call 203-837-9700 and leave a message, or send an email to lanzettaj@wcsu.edu.  To stay for the overnight experience, please send in the overnight registration form with a check for $35 made out to WCSU. 
What if I did not realize I had to register?  Can I still attend?  Yes, absolutely.

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How do I know which session to attend?

The session is determined by your academic school and major.  Look up your major in our list of majors to find the academic school you belong to.  You will attend the day of orientation reserved for your major/academic school as well as the evening before for overnight orientation. If you absolutely cannot make it on the day of your major, try to come for the fourth session on Wed/Thu, June 25-26.  If that is not an option, you may attend any of the other sessions as an "Alternate Day" student.  Make sure you let us know which session you plan to attend by filling out the online registration form.

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I am a Pre-Elementary Education major with a concentration in Math.  Do I attend the session for Professional Studies or Arts & Sciences?
Pre-Elementary Education is your main program of study so you would attend the orientation session reserved for Professional Studies, Mon/Tue.

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I am a Secondary Education major with a concentration in Math. Do I come on the day reserved for Professional Studies or Arts & Sciences?
You should attend the session reserved for Arts & Sciences - Majors (Tue/Wed) and meet with Mathematics.

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Are my parents allowed to attend June Orientation?  What about my siblings?
Not only are parents allowed to come, they are encouraged to attend on the second day of orientation.  There will be special workshops just for parents and some for students and parents to attend together.  However, if at all possible we encourage families to make arrangements for younger siblings to remain at home as this day is especially reserved for Western students and their parents.

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What time does June Orientation start in the morning?
That depends.  Check-in begins as early as 8:00 a.m. and the first programs begin at 9:00 a.m You don't want to miss those.  Please check www.wcsu.edu/orientation/full-schedule-june.asp for more information.

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What if I am on vacation during June Orientation and can’t attend?
Every incoming freshman should attend June Orientation.  If you cannot attend the session scheduled for your major's Orientation but can attend another session, please call 203-837-9700 or complete the online registration form and tell us you are switching your days.  You will not meet the dean or faculty from your major but everything else will be pretty much the same.  If you are gone for the entire week, do the following:

  1. a copy of your class schedule will be sent to your home address after orientation; please call the Registrar's office in mid-July if you have not received your class schedule by then
  2. come any time after July 1 on a Monday - Friday between 8am and 4:00pm to get your ID card, parking decal, computer accounts, books, etc.; bring your class schedule, photo ID, and the registration of the car you are planning to drive.  Check individual office hours to make sure the places you need to visit will be open.  Please note: aside from orientation, the parking office is located on the Westside campus. 
  3. check out Western's web page at www.wcsu.edu for more information
  4. plan on attending some of the special programs and workshops during Welcome Week in August

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Do I have to take my placement tests before orientation?
Yes!!!  All of our incoming full-time Freshmen will be pre-registered for their classes and receive their fall class schedules at orientation.  If you have not taken the placement tests, we are unable to pre-register you for all of your classes.  Please check here for placement test dates. 

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I have received the results for my Math placement test but have not yet received the results for my English placement test.  Is that normal?  And what about my Chemistry placement test?
Yes, the results for the English placement test take a little bit longer than those for the Math placement test.  Many students do not need to take the Chemistry placement test.  If you are not sure if you should take the Chemistry placement exam, please check the webpage at
www.wcsu.edu/chemistry/placeexam.htm for more information.

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I've had a foreign language in high school.  How do I know if I should enroll in the introductory or intermediate course?
There are placement tests for Spanish, French, German, and Chinese. They are available online. Please read and follow the instructions carefully, and save and print the results. Placement is also available by Oral Proficiency Interview. Please contact the chair of the World Languages & Literature Department for an appointment.  http://www.wcsu.edu/wll/Placement.asp

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Can I take a test to prove my proficiency in a foreign language to waive my foreign language requirement, and how do I go about doing that?
The CLEP test is available in Spanish, French, and German. 6 credits earned will complete the foreign language requirement.  For more information regarding CLEP testing at Western go to: http://www.wcsu.edu/academictesting/

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I am a transfer student and completed my language requirement at my old college/university.  Am I all set?
Transfer credits from accredited institutions are acceptable for completing the foreign language requirement. Details are available in the catalog and on our department web page.  http://www.wcsu.edu/wll/LangReq.asp

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What requirements are there before I am allowed to register?
The following information must be in place before you can register for classes:

  1. make your $200.00 non-refundable deposit
  2. a copy of proof of vaccination against measles and rubella must be presented to Health Service. It can be mailed, faxed or brought with you on the day of Orientation. You must have 2 measles vaccines, the first one given after your first birthday and one rubella vaccine. Two doses of the MMR vaccine, the first given after your first birthday, are acceptable. 
  3. you will need to have taken any applicable placement test as noted in your admissions packet (Math, English, and/or Chemistry)
  4. Most of our incoming Freshmen will be pre-registered prior to orientation and will receive their schedule during orientation.  Students who are admitted after orientation are also pre-registered and will receive their schedules in the mail.  Part-time students will register during orientation.  Transfer students need to meet with an adviser and get registered as soon as they are admitted.  

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How do I make changes to my class schedule after Orientation?
Students can make changes to their schedule, after orientation, in person at the Office of the Registrar in the Old Main Administrative Building, 1st floor or in the Academic Advisement Center, Higgins Hall 215.  Any questions can be directed to (203) 837-9206 or (203) 837-8397.

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What do I need to bring for June Orientation?
In order to get your ID card, and parking decal you’ll need to bring a photo ID, a copy of the car registration of the car you are going to drive, and complete the student vehicle registration formIf you don't live too far away, consider coming back during the summer to get your ID and parking decal when the lines are not as long.  Bring cash or credit cards if you are planning to buy your books.  And if you have not yet submitted your proof of immunization, please bring that with you as well (see questions regarding immunizations below). 

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What is the cost of June Orientation?
Overnight Orientation costs $35 for all students.  The cost for food is free for all students and two family members.  Additional family members are asked to pay for meal tickets (includes breakfast & lunch) which are $10 each.

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Where can my parents and I stay if we are coming in from far away?
Here is a list of hotels that are only about 10-15 minutes away from our Midtown and Westside campuses:

Midtown campus:

Westside campus:

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When does Fall Orientation / Welcome Week begin?

The first official day of Welcome Week is usually the day our incoming students move into the residence halls and attend the Entering of the Gates Ceremony.  For Fall 2014 that date is Monday, August 25, 2014.  Whether you live on campus or commute, this is the day you are officially being welcomed to Western.  Don't miss it.
However, some programs are being held the week prior to Welcome Week so please check the full schedule on the website. 

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When do Fall classes begin?
Classes begin on Thursday, August 28th.

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How do I get to WCSU for June Orientation?
Orientation for all schools is being held on our Midtown campus this year due to construction on the Westside campus.  Directions and a map can be found here: www.wcsu.edu/campustour/directions.asp

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When will I get information about June Orientation?
After you have paid your $200.00 non-refundable deposit you will receive a letter regarding orientation as well as your WestConnduit account in the mail.  Please familiarize yourself with WestConnduit, check out your account, and get used to checking for campus announcements regularly.  You may also receive reminder postcards and email blasts so check your email regularly.

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What should I do when I arrive on campus for June Orientation?
The day will begin at 8:00 a.m. with check-in and a continental breakfast.  If you have plenty of time before the 9 a.m. programs consider getting your I.D. card and/or parking decal.

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Where do I park?
All students coming for orientation at the Midtown campus will be asked to park in the 5th Avenue Parking Garage usually reserved for our commuter students which is located right on the Midtown campus.  Please check our website for directions.  www.wcsu.edu/campustour/directions.asp

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Is there a separate June Orientation for students with disabilities?
No, but the AccessAbility Services office will be open during Orientation and you are always welcome to walk in and ask questions.  The office is also planning a special orientation session (date to be announced) from 9am - 3pm.  Please let us know ahead of time if you are planning to attend that session.

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What do I do if I need accommodations for my disability during June Orientation?
If you have a disability and require special accommodations for June Orientation, placement exams, or your classes, contact WCSU's AccessAbility Services office at (203) 837-8225 or by email at: obere@wcsu.edu.

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What if I am a part-time student?
Part-time, matriculated students are invited and encouraged to attend all of our Orientation programs – both June Orientation and Welcome Week in September.  Just like our full-time students you can learn something about Western, get registered, get your ID card, parking decal, and computer accounts, meet your faculty, buy your books, etc.   If you don't live too far away, consider coming back during the summer to get your ID and parking decal when the lines are not as long. 

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What if I am an adult or non-traditional student?  Do I still need to attend June Orientation?
We encourage you to do so.  There will be a lot of information available during orientation that is important to all students.  You will register for classes, get your ID card, parking decal, and computer accounts, and meet some of the faculty.  You wouldn't want to miss this day.
Make sure to attend the Adult Learner Orientation in August and consider becoming a member of the O.W.L.s (Older Wiser Learners).  Please check the Welcome Week website for details.

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Will I be able to purchase my books during Orientation/Welcome Week?
Yes, there will be time during or after Orientation/Welcome Week for students to purchase their books.  To purchase textbooks, be sure to bring checks, cash or credit cards, and a printout of your class schedule.  If you put money into your WestConnect card, you can use your WestConnect card at the bookstore.  Books can also be ordered online at wcsubookstore.com for either shipping or in-store pickup.

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How do I find out about how to get involved on campus?
Some of the workshops offered during June Orientation will answer this question.  You can also visit the Student Life/Student Activities website and see what clubs and organizations are already on campus or how to form your own club.  During Welcome Week in September you can meet many of the clubs during Club’s Carnival.

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How do I get my school ID and parking decal?
On the day of Orientation we will provide special designated areas for you to get your school ID and parking decal.  Please check the schedules you receive during check-in for locations.  Also, you can avoid standing in long lines by getting your ID and parking decal anytime during the summer during regular business hours.  

After orientation, you will receive your school ID at the WestConnect office, just bring a copy of your class schedule and a photo ID.  While you are there, you may want to check out the benefits of our Student Advantage card.

In order to receive your parking decal, you need to bring your school ID, a copy of the car registration of the vehicle you plan to drive, and the completed parking registration form to the parking office.  During orientation it will temporarily be located on the Midtown campus.  Otherwise the office is located on the Westside campus.

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Where do I go to pay my bill or find out about Financial Aid?
The Cashier’s Office is located in the Old Main Administration Building where you will be able to handle all billing inquiries or you may visit their web site at www.wcsu.edu/cashiersBills for the fall semester are due in full by July.
The Office of Student Financial Services is also located in the Old Main Administration Building. Here you can find answers to any of your financial aid concerns, or go to www.wcsu.edu/finaid.  Remember that you have to apply for Financial Aid every year and FAFSA forms are due in early March.

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When can new students move into the residence halls?
Move-in day for new students is Monday, August 25, 2014.  For more information regarding Housing go to http://www.wcsu.edu/housing/]

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Will I need my own computer at Western and if I do what kind should I get?
Having your own computer is a great help.  Please see the “Important Information” link of the Orientation web site for detailed information.  www.wcsu.edu/orientation/important.asp

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What immunizations must I provide in order to register for classes?
Connecticut State law requires students to present immunization in order to register for courses. Please go to www.wcsu.edu/healthservices and click on immunization requirements for details.

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Do I need to show any other immunization if I will be residing on campus?
All residence hall students are required by Connecticut State Law, Public Act 01-93, to have documented proof of immunization with meningococcal vaccine (menactra or menomune) before arriving on campus.  Please submit your proof to the Health Services office located in front of Litchfield Hall, Midtown campus.  Also, you may fax your information to (203) 837-8583.

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What computer facilities are available at Western?
Western offers a number of staffed facilities where you can receive assistance from our friendly student staff. We also have 24 hours computer labs available for student use. For a complete list of facilities and hours, please visit:            www.wcsu.edu/technology/students/pubfac.asp

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How do I get a Western Windows account?
A Western Windows account is necessary for students to access the University’s network from the computer centers, classrooms, labs, residence halls, and wireless network. You will be able to get your account information during June orientation, Welcome Week, and any other time during the semester from the following staffed computer centers on campus: Midtown Computer Center (Haas Library), Westside Computer Center (WS 117), and the Student Technology Training Center (SC 225). http://www.wcsu.edu/technology/students/pubfac.asp

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Should I get a Western email account?
Yes, all students are required to get a Western email account for official Western business. Once your account has been created, you will have access to your email from any computer on or off-campus that has access to the Internet by visiting http://connect.wcsu.edu/, or by logging into WestConnduit and clicking on the email link. You can obtain your Western email account credentials at any of our staffed computer centers on campus.  http://www.wcsu.edu/technology/email/studentinfo.asp

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What is a WestConnduit account, and where can I get one?
WestConnduit is Western's campus portal.  WestConnduit allows you to see your grades, course schedules, academic history and financial aid information, and allows you to register for classes and make payments to the university.  It also provides access to Blackboard Vista, Western's online course management system, campus and personal announcements, the campus events calendar, and convenient links to other university resources.

You can obtain your WestConnduit credentials at any of the staffed computer centers on campus, or your can reset your password online at: https://webapp.wcsu.edu/winpwd/.

WestConnduit can be accessed by visiting www.wcsu.edu and clicking on the WestConnduit link.

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Should I bring my own computer?
You do not need to bring your own computer. However, a laptop with wireless capability can be useful. In case you do not own a computer, Western has a number of computer facilities available for student use. Some are open as early as 8am, and close as late as 11pm. Some are open around the clock.

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I want to purchase a computer to bring to Western. What should I buy?
Almost any new desktop or laptop computer purchased today from one of the leading computer manufacturers (IBM, Apple, Dell, Compaq, Gateway, etc.) should be more than adequate for basic student use on campus. If your specific needs are more demanding (for example, if you use computer graphics development software, video capture, etc.), or for more information, please visit our computer recommendations page at: http://www.wcsu.edu/technology/recommended.asp

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Is Western Wireless?
Western offers fast and reliable wireless network access to students, faculty, and staff with data connection speeds of up to 54Mbps in selected locations on the Westside and Midtown campuses. For locations and more information, visit http://www.wcsu.edu/technology/wireless. To use the wireless network, your laptop (or PDA, Pocket PC, tablet, etc.) must be equipped with a wireless network adapter. Western’s wireless network supports both 802.11b and 802.11g wireless standards and uses an SSID of “Western” for easy connection. You will be prompted to log in using your Windows account credentials.

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How can I use my computer in the Residence Hall (ResNet)?
Any student who owns an Ethernet-ready computer can connect to our residence hall network using an Ethernet cable. Splitters and cables can be obtained at any of our staffed computer centers. Once connected, you will be required to log in using your Windows account credentials, install Clean Access, install a supported anti-virus program, and install critical Windows updates. For more information, please visit http://www.wcsu.edu/resnet.

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I am not very computer savvy. Where can I get help?
The general computer centers, located in room 117 of the Westside Classroom Building, the third floor of the Westside Campus Center, and at Midtown on the first floor of the Haas Library, employ student lab assistants who can provide assistance based on their individual knowledge. However, students needing extensive help should visit the Student Technology Training Center (STTC) in room 225 of the Student Center on the Midtown campus. More information about the STTC can be found at: http://www.wcsu.edu/sttc.

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