Human Resources - Employee Assistance Program

Getting Help - The EAP Way

The State of Connecticut has selection Solutions as the approved vendor to provide the Employee & Family Assistance Program (EAP) to employees. 

We all face challenges in life.  The Employee Assistance Program’s mission is to help you find solutions to those challenges, whether large or small.  Participation is voluntary and strictly confidential.

Solutions EAP is a good way to get help.  The EAP Counselor will help you define the issues, sort things out and develop a plan of action.  This is the heart of what EAP does, helping you get in control of the situation so that it is more manageable.  In some cases, the EAP will refer you to an ongoing or specialized resource.  If so, referrals are usually made within your medical insurance plan to help offset costs.

Who May Use the EAP?   

Any employee and/or their family members can access the EAP.

What Can EAP Help With? Solutions EAP helps with all types of problems, small or large.

  • Stress, Anxiety & Depression
  • Marital, Divorce & Relationships
  • Family & Parenting Concerns
  • Alcohol & Other Drug Dependencies
  • Budget & Debt Problems
  • Bereavement & Other Losses
  • Child & Eldercare
  • Gambling
  • Work Stress
  • Other concerns might include: legal issues, easting disorders, family violence and traumatic incidents.

EAP is Confidential Free & Convenient To Use

  • No one will know you have used the EAP, names are not reported to your employer.
  • There is no cost to see the EAP Counselor
  • Many convenient locations are available statewide.

When To Use The EAP?

Whenever you feel the need for a helping hand it is suggested - the earlier the better.  Waiting or ignoring a problem usually makes things worse.

When To Use The EAP?

Whenever you feel the need for a helping hand it is suggested - the earlier the better. Waiting or ignoring a problem usually makes things worse.

How to Contact EAP? 

Solutions EAP can be reached toll-free at 800-526-3485

In-person Counseling:  Call the toll-free number to see an experience Master level counselor.  There are many counseling locations and convenient times available. Appointments are usually available within a few days.

 

Telephone Consultation:  For less complicated life situations you may speak to an EAP Counselor by Monday through Friday, 8:00 a.m. to 4:30 p.m. to arrange a time to talk.  Telephone sessions may last up to 45 minutes.

 

Solutions EAP  Website www.solutions-eap.com   

 

Other useful EAP Information:

    - EAP Frequently Asked Questions

    - EAP Pamphlet

     - EAP Monthly Newsletters

    - EAP Tips of the Week

 

Call 800-526-3485 for a private appointment

Asking For Help Is A Sign of Courage... Not Weakness


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