Meet the Housing & Residence Life Staff
It takes a great number of talented individuals to run WCSU's housing operation!
Department of Housing & Residence Life
Phone: (203) 837-8531
Fax: (203) 837-8529
Director of Housing and Residence Life
Director of Residential Programs & Staff
Assistant Director of Housing & Residence Life for
Carmen Ragland (firstname.lastname@example.org)
Student Office Assistants
Each building has one full-time professional Resident Director (RD) who is responsible for the daily operation of the building, providing not only supervision to the building's staff, but also educational, social and personal guidance for the residents who live there. They advise residence hall groups, monitor maintenance requests and promote an atmosphere that is proactive, developed and executed through the CULTURE™ model. RDs split their time between the Housing Office and their individual buildings.
If you need to see an RD for any reason feel free to visit during their office hours, send them an e-mail or leave a voicemail. They will get back to you as soon as possible!
Typically, RDs have office hours from 10am-4pm either in the Housing Office or in their Residence Hall Offices. This is subject to change due to scheduled meetings and other housing related commitments, so please call ahead to confirm their location when you plan to stop by. With all of their obligations, they may not be where you expect them to be. You can contact the Housing Office for information about an RD's office hours.
Fairfield Hall -
Fairfield Hall - Information Desk
Fairfield Hall RA/ARM Staff
Hall - Ayanna Bledsoe
Litchfield Hall - Information Desk
Litchfield Hall RA/ARM Staff
Newbury Hall -
Newbury Hall - Information Desk
Newbury Hall RA/ARM Staff
Centennial Hall -
Centennial Hall - Information Desk
Centennial Hall RA/ARM Staff
Grasso Hall -
Grasso Hall - Information Desk
Grasso Hall RA/ARM Staff
Hall - Samantha DiFalco
Pinney Hall - Information Desk
Pinney Hall RA/ARM Staff
Resident Assistants (R.A.)
Resident Assistants at WCSU are trained in helping skills and interpersonal relations. They serve as facilitators for the floor councils of each residence hall. They are also in charge of conducting floor/section meetings in addition to meeting with residents as needed on a one to one basis. The meetings could be related to academic, social, or personal progress as related to college. As always, RA's will be available to assist residents with maintenance issues, to act as sounding boards during roommate issues, and to be a general resource to residents regarding the University community, policy and procedures.
Academic Resource Mentors (A.R.M)
Academic resource mentors are student peers who play an integral role in the establishment of an academic environment in the residence halls. They are an essential component of the CULTURE program for the Department of Housing and Residence Life. In addition to providing programming in the residence halls, ARM's are available to residents as an academic resource, assisting them in obtaining information, and providing resources about majors and academic programs at the University. The ARM's also guide residents through any issues they may have academically, providing them with a wealth of information on study skills or people that can help them. Finally, the ARM's also work with Peer Academic Support System members to make sure the residents get the help that they need to succeed at WestConn.
Student Administrative Assistant (S.A.A.)
The Student Administrative Assistant is involved in wide array of activities in the residence halls. There is one S.A.A. per residence hall, and they are responsible for recruiting desk staff, training, supervising, and conducting desk meetings, creating, and editing schedules, working at the desk when necessary, and assisting the Resident Director of their building in a variety of office related tasks and assignments. Some of these tasks include following up with residents on maintenance issues and entering priority points into the central database.
Information Desk Personnel
Information desk personnel are an integral part of each residence hall. Workers are responsible for monitoring residents entering and exiting the buildings. They also sign all guests into the building and answer the many day to day questions that residents may have. Desk staff workers are supervised by the Student Administrative Assistant and the Resident Director of their residence hall.
Each building has a hard-working custodial staff that cleans the bathrooms, lounges and other public areas of the buildings. They work Monday to Friday from 7am-3pm and on Saturdays a custodian replenishes bathroom paper supplies. The custodians do not clean resident rooms, pick up garbage bags left outside doors or store any furniture. Custodians report to the Supervising Custodian.
Maintainers are responsible for minor repairs in the residence halls. The maintainers are busy people, charged with caring for all resident rooms, bathrooms, kitchens, lounges, and all the furnishings contained in the above mentioned areas. Please have patience when submitting Maintenance Request Forms and know that your issue will be handled in a timely fashion.