Midtown, Campus Center and Westside Computer Centers
University Computing (UC) supports a diverse computing environment consisting of Windows servers, Windows desktops and laptops, PCs and compatibles, Unix, and Apple computers. Various computer facilities and technology classrooms exist on each of Western’s campuses.
The computer centers, located in the Westside Classroom Building, room 117, the third floor of the Westside Campus Center and at Midtown on the first floor of the Haas Library, offer 28 to 66 desktop computers in each facility. Each facility also has at least one Apple Macintosh computer. These facilities support a variety of software packages for student convenience including: Microsoft Office, Visual Studio, Firefox and Internet Explorer, Visio and SharePoint Designer. These facilities also support specialized software on various machines per academic requirements and are equipped with both black & white and color laser printers in each facility. Each computer center is equipped with one or more group workstations and a graphic station which offers Adobe Creative Suite. A color scanner is connected to the graphics workstations. The machines in the computer centers are connected to the university’s network, which allows data and applications to be shared and provides access to the various file servers and/or UNIX systems throughout the campus. All full-time, part-time and graduate students must have a valid WestConnect Card to use the computer facilities at Western. These facilities are staffed with student computer center assistants during operational hours, which are posted each semester, intersession and break. The computer center assistants’ main responsibility is to monitor the facilities; however, they provide assistance whenever possible. Students who need extensive help should visit the Student Technology Training Center.
To learn more, visit /technology and select “Classroom/Labs.” under Western IT Essentials.
Student Technology Training Center
The Student Technology Training Center (STTC) is located on the Midtown campus in the Student Center, Room 225. This facility provides students with a comfortable environment in which to learn technology. The primary goal of the STTC is to improve student life outside the classroom by creating and maintaining an environment in which all students can empower themselves with a practical understanding of current technology. This facility provides tutorials, hardware and software, workshops and individualized attention. The STTC, funded by the student technology fee, is not designed to be a classroom or lab. To this end, the roles and goals of the facility are:
- to be a valuable technological resource to all students, regardless of their level of knowledge of computers and technology;
- to provide an environment in which students feel comfortable exploring and learning a variety of new technologies;
- to provide the necessary technological and intellectual tools;
- to empower students with a better understanding of today’s technology;
- to integrate student life with technology in an effort to better prepare students for today and tomorrow’s classroom and business environments; and
- to improve student morale outside the classroom, in an effort to increase retention at the university.
The staff of the STTC are dedicated to facilitating the technological empowerment of the university’s student body. Students who visit the STTC can learn about Microsoft Office products, various graphic design software packages, computer equipment and peripherals, the Internet and webpage design. The facility provides HP desktop computers with CD and DVD burning capabilities. Apple computers are equipped with scanners. All computers have the ability to print to both black & white and color laser printers. This facility also supports a variety of software packages for student convenience including: Microsoft Office; Visual Studio; Firefox, and Internet Explorer; Visio; SharePoint Designer; specialized software on various machines per academic requirements; graphic design software including Adobe Creative Suite.
To learn more, visit the STTC’s web site at /sttc. If you have any questions or would like to make an appointment with a staff member, call (203) 837-8715.
Midtown and Westside 24-Hour Labs
There are three 24-hour labs, 24 x 7 throughout the year. One lab is located in the Westside classroom building, Room 247c. The other labs are located on the Midtown campus in the Student Center, Room 214, and in the Science Building, Room 127. These facilities support desktops and/or Macintosh desktops and are equipped with at least one black and white laser printer in each facility. To gain access to these labs, students must swipe their WestConnect Card through the facility’s card reader. The 24-hour labs are not staffed but are monitored and maintained regularly. It is the responsibility of each student to use these facilities in accordance with CSU and Western’s computer policies. These facilities house the same software as the staffed computer centers.
To learn more, visit /technology and select “Classroom/Labs” under Western IT Essentials.
To report any problems, or if you have any questions, please call the University Computing Help Desk at (203) 837-8467.
All Western students are eligible for the following accounts:
Western (Windows) Account – Students who wish to use any of the computer facilities at Western (computer centers, technology classrooms, 24-hour labs, etc.) or access the wireless network must obtain a Western (Windows) account. Registered students can receive a Windows account at any staffed computer center. Your WestConnect Card is required. To learn more about Windows accounts, visit /technology and select “Western Windows Account” under Western IT Essentials.
File Share – University Computing provides students with network file storage where they may save their academic-related documents and data. Students automatically receive a file share when their Windows account is created or password is reset. When a file share is generated, faculty and other students do not have the ability to read, change or delete files in another person’s file share. To learn more about file shares, visit /technology and select “Fileshares.” under Western IT Essentials.
WestConnduit Account – WestConnduit is Western’s campus portal, which provides access to grades, course schedules, academic history and financial aid information and register for classes and make payments. To access this information in WestConnduit, select the “Banner (my info and more)” tab.
On WestConnduit, students can register for classes and make payments to the university. Additional features include access to Blackboard Vista, Western’s online course management system, campus and personal announcements, the campus events calendar and convenient links to other university resources. Students also will find a convenient link to the Western e-mail login page from within WestConnduit.
To learn more about WestConnduit, visit /technology and select “WestConnduit” under Western IT Essentials.
E-Learning at Western – Blackboard is a course management system that enables efficient delivery of online education. Many faculty members use Blackboard to enhance their on-ground courses. Students may access their Blackboard courses through WestConnduit (http://westconnduit.wcsu.edu) by clicking on the “Academic Tools” tab and then the appropriate link in the “My Courses” channel. To learn more about Blackboard, visit wcsu.edu/ithelpdesk/eLearning.
ConnectMail (Student E-mail) Account – Effective August 1, 2009, The Connecticut State University System (Western, Eastern, Southern and Central) has an email policy that states: university email will be considered an official means for communication. All students will be issued a university email for university business. To access your email for the first time, visit http://connect.wcsu.edu. Your username will be “your Western email@example.com”. Your temporary password will be the word Connect followed by your own student ID number (e.g. Connect501XXXXX).
To learn more about ConnectMail (Student E-mail), visit /technology and select “Western E-mail” under Western IT Essentials.
ConnectPrint – Starting on March 15, 2012, printing in the staffed and 24 hour computer centers at Western will be greener than ever!
Western is pleased to introduce ConnectPrint, a new system that will help us make printing easier and considerably reduce printer waste and supplies. All students will use their WestConnect ID card to release print jobs in the computer centers. For more information, please visit www.wcsu.edu/technology and select “ConnectPrint” under Western IT Essentials.
Western has a new mobile website. For quick on-the-go access to important information and services including news, announcements, email, weather, phone numbers and much more…
To visit, point your mobile device to m.wcsu.edu. WCSU Mobile: accessible anytime, anywhere!
Help – If you need assistance with using any of these accounts/resources, please visit a staffed computer center for help or visit the Student Technology Training Center for more individualized assistance.
Western is Wireless
Western is 100% wireless, including residence halls and wireless printing. For locations and more information, visit wcsu.edu/technology and select “Wireless”. To use the wireless network, your laptop must be equipped with a wireless network adapter. Western’s Wireless Network uses an SSID of “WestConn” for easy connection. You will be prompted to log in (required) using your Windows Account credentials. To use the Western Wireless Network and Wireless Printing: You must have a Western Windows Account. To learn more about the Wireless Network and wireless printing, please visit http://wcsu.edu/technology and click on “Wireless” under Western IT Essentials. Western is totally wireless, including Residence Halls.
Computers in the Residence Halls (ResNet)
Any student who owns a computer with Built-in Ethernet and/or wireless capability can connect to our Residence Hall network. Once connected, students will be required to: log in using their Windows Account credentials, install Cisco Clean Access, install a supported anti-virus program, and install Windows critical updates. Splitters and cables can be obtained at any of our staffed computer centers. For more information, please visit http://wcsu.edu/resnet.
Your Technology Fee at Work
Students can get free copies of Microsoft Office 2010 Professional Plus, Office 2011 for Mac, and Windows 7 Ultimate from our staffed computer centers. Students can also download McAfee Anti-Virus for both Mac and PC. For more information, visit http://wcsu.edu/technology and select “Current Students” under Western IT Essentials.
We are proud to say that all Western classrooms are equipped with technology, offering ideal hands-on learning environment for both students and instructors. Two types of technology classrooms exist at the university. One type includes the basic standardized technology, including a projector, instructor workstation, VCR/DVD and laptop connection. The other is a multi-station technology-equipped classroom containing the basic standardized technology described above and also includes student workstations and a printer.
For more information on Western’s technology classrooms, visit /technology and select “Classrooms/Labs” under Western IT Essentials.
Information Technology Policies
To learn more about information technology policies go to /technology/students and you can see the policies in effect at Western. They are as follows:
Policies & Guidelines for Computer Use
CSU Network Policy
Electronic Monitoring Notice
Computer Center Usage Rules & Policies
CSUS Email Policy
Information Security Policy
As new policies become effective, they will be listed on this website.